Attention inbound operators and wholesalers!
The rates to 2019/2020 for the Smartourism members can be found on the RATES page. Click on the RATES button to the right to go the rates page. If you require the password, please email firstname.lastname@example.org
June 2018: Pure Glenorchy Lord of the Rings Tours receives Certificate of Excellence for 7th year in a row!
June 2018: Hump Ridge Track (Fiordland National Park) has been shortlisted by the Department of Conservation to become part of NZ's Great Walks network.
Click here to view the full Department of Conservation article.
June 2018: Radfords on the Lake - new virtual tours
Radfords on the Lake - Te Anau Fiordland has several new virtual tours on their website, a great way to have a look around this lovely 5* Qualmark Gold accommodation in Te Anau.
Cascade Creek Retreat
A little taste of luxury in a little slice of paradise...
Cascade Creek Retreat is a luxurious 5 Star, eco-friendly, boutique accommodation set on a 2000 hectare award winning working sheep and beef farm in Otago at an exclusive, private and remote location surrounded by native bush. Cascade Creek Retreat is the perfect spot for honeymoons, romantic getaways, family holidays or independent travellers wanting the chance to experience a taste of real NZ.
March 2018: Ignition Self Drive Adventures launch new luxury experience:
The Ultimate Adventure
Ignition Self Drive Adventures have teamed up with great partners Heli Glenorchy and Fiordland Discovery to bring you a spectacular package like no other from Queenstown, New Zealand.
Self Drive in style from Queenstown to Glenorchy in one of our luxury sportscars or SUV’s , with brands such as Lamborghini, Aston Martin, Porsche and Audi, you will take in the breathtaking lakeside drive to Glenorchy, The Gateway to Paradise.
On arrival in Glenorchy you will join a private helicopter flight with Heli Glenorchy and fly over the Southern Alps into the star of Fiordland, Milford Sound. After descending into Milford you will land directly onto the heli-deck of the luxury catamaran, The Fiordland Jewel.
Once onboard enjoy a spectacular 2.5 hour Crayfish Lunch Cruise through the world famous fiord. After lunch your helicopter will return to pick you up directly from the boat where you will fly high over Fiordland before touching down on to a breathtaking ancient Glacier.
On returning to Glenorchy, enjoy the mid-afternoon drive back to Queenstown or further, for the drive of your life!
Join Ignition Self Drive, Heli Glenorchy and Fiordland Discovery for a day like no other.
Whether you are looking for a romantic getaway for two or a group adventure, this day is
hard to beat.
Prices start from NZ $5,500 (for two people) - Includes: Full Day Luxury Sports Car or SUV
Hire, Private return Helicopter Flight from Glenorchy to Milford Sound incl. Glacier Landing. All
Inclusive Cray Fish Lunch Cruise.
March 2018: Pelorus Mail Boat (Marlborough Sounds) seeking partnership with coach tour operator
The new Pelorus Mail Boat, operating from Havelock in the biggest and remotest part of the Marlborough Sounds, is proving a hit with their guests. The ability to stop off in remote locations with no roads and no crowds to enjoy a swim or native bush walk is being enjoyed by all ages and abilities. The addition of the front boarding ramp has allowed great versatility for this but has also made it very easy to board for elderly passengers and those less able.
The bike racks and kayak racks have also opened up opportunities for the more adventurous tourist and allows these explorers to go greater distances and then be picked up for a relaxing return to Havelock.
Now that the vessel has been tried and tested the Pelorus Mail Boat team are keen to set aside one day a week for a partnership with a coach tour operator. The boat has a capacity of 99 with 53 indoor seats, perfect for a full bus load, and a custom tour to suit any schedule can be arranged, from a 2-hour loop to a full day tour with commentary and lunch, which would suit the coach driver's mandatory day off.
For enquiries contact the owner - Jim@themailboat.co.nz
March 2018: Queenstown Wine Trail: new exclusive food & wine match at Gibbston Valley and online availability now on Rezdy
Gibbston Valley Winery’s Head Chef Anthony Gradiska and Chief Winemaker Chris Keys have come up with the perfect food and wine match meal exclusively for Queenstown Wine Trail customers. Clients enjoy this meal on our Wine & Food Tour that departs daily at 12.30pm.
This half day wine and food experience delivers an unforgettable taste of Central Otago’s wine region, showcasing its superb local produce. The winery lunch consists of several dishes each perfectly matched with estate wines. An underground wine cave tour & tastings gives you inside information about our great wines and the Central Otago wine industry. Enjoy hand-crafted artisan cheese tasting and presentation in your small group before calling in at one of the regions finest wineries for a final wine tasting. This is a relaxed and leisurely tour amongst picturesque surroundings, ideal for guests who may have a shorter time frame.
Also, we have recently started using Rezdy Booking software for our booking system. Rezdy integrates with a number of booking system and allows agents to see live availability. If agents already have a Rezdy log in they can request our rates, or we can send them an invitation to access our products through Rezdy.
March 2018: Tasman Glacier Helihikes - Mt Cook now a year-round product
Due to the success of the Tasman Glacier Helihikes at Mount Cook, run by Alpine Guides in conjunction with the Helicopter Line, this is now a year round product. The rates can be found on the Rates Page. If you need the password, let me know!
November 2017: Pelorus Mail Boat launches new boat!
The iconic Pelorus Mail Boat has recently launched its brand new purpose-built boat for its Mail Boat cruises in the Marlborough Sounds. The boat's total capacity is 99. There are 53 seats inside. (Kids go free!)
World Expeditions Travel Group Acquires New Zealand’s leading self-guided cycling tour operator Trail Journeys
In a move designed to cement its position as a major player in the New Zealand cycle
scene, Australia’s leading adventure travel specialist, World Expeditions Travel Group has
acquired a majority shareholding in Trail Journeys, one of New Zealand’s best known selfguided
cycle tour operators.
Trail Journeys provides expert advice, a fleet of more than 400 quality bikes for hire,
passengers’ luggage transfer, accommodation and transfer service, as well as storage
services on the Otago Central Rail Trail, the Roxburgh Gorge Trail and on the Clutha Gold
With bases in Clyde and Middlemarch, at either end of New Zealand’s famous Otago Central
Rail Trail, Trail Journeys is well resourced to grow the business as demand for this worldclass
cycling trail continues to increase.
As part of the acquisition, World Expeditions has also become a shareholder in Trail
Journeys Nelson, which offers guided and self-guided cycling tours from its bases in Nelson,
Mapua and Kaiteriteri, paving the way for it to become the leading operator on the Tasman
Great Taste Trail, which is fast emerging as the new “must do” cycle trip in New Zealand.
For more info on Trail Journeys, click here.
Queenstown Wine Trail: Exclusive New Food & Wine match for summer
The famous Gibbston Valley Winery have a new head chef, Anthony Gradiska, who has created an amazing wine & food paired lunch, solely for Queenstown Wine Trail guests. He has carefully-selected ingredients that reflect local flavours and expertly-match with their estate wines. As part of our Wine & Food Tour, guests have a relaxing lunch hour either seated inside, or in the sunny courtyard.
For more info visit www.queenstownwinetrail.co.nz
A few changes to Vertigo Bikes' products
Vertigo Bikes, Queenstown are consolidating some of their products. The changes are:
To view the updated rates sheet, click here (let me know if you need the password to the rates page)
Pure Glenorchy Scenic Lord of the Rings Tours new pics
Pure Glenorchy has recently commissioned a series of stunning new photos for use on websites or promotional material. Check out the delicious morning or afternoon tea (more like lunch!) - a yummy sandwich from a leading Queenstown cafe, for dessert a piece of caramel slice and steaming hot coffee or tea. Something the other tours don't offer!
Welcome Rock Trail's new Exclusive Overnight High Country Experience being launched soon!
Watch this space for a new overnight experience; Welcome Rock Trail's new accommodation & guided walk package on their high country station. All inclusive guiding, accommodation and meals.
Radfords on the Lake (Te Anau, Fiordland) rated Qualmark 5 Star Gold.
Radfords on the Lake, luxury lakeside accommdation have recently had their Qualmark assessment and have been rated Qualmark 5 Star Gold. They are extremely proud of this achievement! They
are also number 1 on Tripadvisor of all hotels in Te Anau!
Lambing time on the farm... we offer Farm Tours for guests that wish to book a small personalised tour of our sheep, deer and beef farm.
Alpine Guides - Aoraki Mt Cook: new Mt Cook Heli Snowshoeing product a success & busy season for Ski the Tasman.
The snowshoe trips we have run have gone really well. Guests love the trip!
Click here for more info on the Mt Cook Heli Snowshoe trips.
We had a busy run with skiing (Ski the Tasman) in July. Mount Cook has the best snow cover in the country, so all the winter products are in great condition. Much more snow than the Queenstown region :)!
Click here for more info on the Ski the Tasman product!
Pelorus Mail Boat - Marlborough Sounds launches new boat and book on 7th Oct 2017.
The new Pelorus Mail Boat is being launched on 7 October 2017 (see images above), along with the launch of the new book "Time and Tide; 100 years Pelorus Mail Boat".
If you'd like to attend the launch, which will be a great networking opportunity as well, please email Jim Bailey email@example.com or phone: + 64 3 574 1088
Queenstown Wine Trail news:
The new enhanced Original Wine tour is starting 1st October 2017
This new format will include a shared NZ cheese platter and will depart after lunch at 1.30pm.
Original Wine Tour
Take this late departure tour and experience the true flavour of our local pinot noir and other wine varietals at three premium vineyards. Enjoy a guided tour through the vines and into an underground wine cave. We offer a selection of NZ cheeses mid-afternoon which perfectly complements the wine tasting. Craft beer tasting is also an option at this winery. This relaxing tour travels just a short distance from Queenstown allowing plenty of time to unwind and immerse yourself in our picture postcard scenery.
We have also just bought a new 2017 16-seater van. (No photo’s yet as we are waiting for it to be sign written).
QWT is celebrating 25 years of operation this year. Established in 1992 – Queenstown Wine Trail is Queenstown’s original wine tour company. We are a family owned and operated business that has grown alongside the successful and progressive Central Otago Wine industry.
Pure Glenorchy Scenic Lord of the Rings Tours - Queenstown - experiencing a great winter!
Pure Glenorchy are number 1 on Tripadvisor of all Queenstown Lord of the Rings tours! They are also experiencing a busy winter season with clients loving the spectacular winter setting of the tours.
Arrowfield Apartments - Arrowtown - hosts US and Swiss national Alpine downhill teams incl. Lindsey Vonn.
Lindsey Vonn is an American World Cup alpine ski racer on the US Ski Team. She has won four World Cup overall championships and a Winter Olympics Gold Medal. The US and Swiss ski teams are
staying at Arrowfield Apartments and are here for training at Coronet Peak (Queenstown) as it has the best conditions in the world at this time of year.
They love staying here as it offers many other options such as a game of golf, fishing and cycling. For more info on Arrowfield Apartments, click here.
July/August 2017: New owners for Chalet Queenstown
Chalet Queenstown, the lovely 7-room centrally located boutique B&B has changed ownership as per 10 July. The new owners are Isha and Shashank Narad.
Shashank has completed his Bachelors of Hospitality and Tourism in New Zealand. He came to Queenstown in 2006 and has worked in several hotels as Food and Beverage Manager, Night Auditor, Front Officer Manager etc. He has wide experience in hospitality industry over the years and knows what it takes to make your client’s stay an enjoyable one.
Isha is from an accounts background and has worked in multinational companies as Finance Executive since 2008. She has completed her Bachelors of Commerce in India.
The Marlborough Sounds is a beautiful meandering waterway making up 20% of New Zealand’s coastline. The largest and remotest part is accessed from the beautiful and friendly town of Havelock
where the Pelorus Mail Boat has the best job in the world delivering the mail, groceries and essential supplies to the families that live out in this stunning area.
Experience what life is like in these remote areas of the Marlborough Sounds... a unique and authentic experience! Click here for more info on the Pelorus Mail Boat!
Queenstown Wine Trail
Click here for more info on Queenstown Wine Trail's products.
Welcome Rock Trails - Garston (45 mins south of Queenstown) now Qualmark Endorsed
Welcome Rock Trails are excited about their guided walks and mountain bike trips, and overnight packages now being Qualmark Endorsed/Enviro Bronze!
For the travel trade, Qualmark provides:
Click here for more info on Welcome Rock Trails!
New Product for 2017/18 summer: Mount Cook Heli-Snowshoeing (in partnership with Helicopter Line)
- Two scenic helicopter flights in the Mount Cook region
- Incredible mountain, glacier and lake views
- Up to 2 hours snowshoeing on a remote mountain
- Professional and experienced guides and pilots
- All equipment provided (boots, snowshoes, trekking poles, snow gaiters, rain pants and a warm jacket)
Click here for more info on Mount Cook Heli Snowshoeing.
Hump Ridge Track - Fiordland National Park - photo of the season!
The Hump Ridge Track has had a fantastic season - more and more people people are enjoying this fantastic 3-day (guided or unguided) walk.
Click here for more information on the Hump Ridge Track.
Radfords on the Lake - Te Anau - achieves 5 Star Qualmark Gold
Award-winning (and number 1 on Tripadvisor) Radford on the Lake are very happy with their new Qualmark 5 Star /Enviro Gold.
Also new is a nice little touch of NZ handcrafted chocolates that they add to guests rooms if they are celebrating a special occasion - agents just need to let them know when making the booking and these will be in the room.
Click here for more info on Radfords on the Lake.
Stay at Arrowfield Apartments (Arrowtown) and enjoy great walks around Arrowtown!
Stay at Arrowfield Apartments for a few days and enjoy the many fantastic walking tracks around Arrowtown. From easy walks along the Arrow River to longer uphill walks with fantastic views - see photo above of Tobins Track.
Totally Tourism Limited purchases 50% of Alpine Guides (Aoraki) Ltd. (Mt Cook Glacier Helihike)
Totally Tourism Limited (TTL) is part of the “Skyline Group” and a leading NZ company in the tourism industry. Alpine Guides already had a significant working
relationship with TTL through our partnership in the Mount Cook Glacier Helihike. The operation has worked very well to date and together with The Helicopter Line staff we have a great working team.
We have also had a very long association with The Helicopter Line (owned by TTL) with our winter operations. Mount Cook Heliski has a 20-year concession held
jointly between THL and Alpine Guides. At Methven Heliski (operated by Alpine Guides), THL has supplied aircraft for the past 30 years.
This change in ownership is a logical fit for both businesses and we look forward to a successful future.
For more information , click here to go to the Mount Cook Heliski Page.
Ignition Self Drive introduces a Lamborghini Gallardo Spyder and Audi Q7 to their fleet (Queenstown)
Our Lamborghini Gallardo spyder gives our clients another convertible option and is the first super car in our fleet. It attracts a lot of attention and has had our clients smiling from ear to ear. We have also added an Audi Q7 which gives another luxury option for families or those travelling with a large amount of luggage. The Q7 is high in the comfort stakes and is perfect for touring the country.
For more information and to view the other luxury cars, go to the Ignition Self Drive page.
New product: Glamping at Welcome Rock (Garston, 45 mins south of Queenstown)
Two Southland operators; Welcome Rock Trails and Tussock Country Glamping have joined forces in a great new package: Glamping at Welcome Rock. It includes a fully guided walk to the glamping tent on the Welcome Rock Trail and all meals are provided. It's set on a private high country station, so totally private and safe.
Click here to the Welcome Rock Trails page for more info.
SHPG Ice Driving filling up fast for this winter (near Wanaka)
The Premium Ice Driving experience that started a couple of years ago at the Southern Hemisphere Proving Grounds between Wanaka and Queenstown has proven to be a huge success. There are only a few spots left for the July/August 2017 season.
If you have clients (C&I market or small groups) who are interested in this unique product (yes, really unique; it's the only place in the southern hemisphere where you can learn how to drive on snow and ice!), don't hesitate to contact Steve Gould soon!
For more info, click here to go to the Ice Driving page!
NEW: Radfords' guests have unlimited gym use!
Any guests staying at Radfords on the Lake can enjoy unlimited gym use on us at the local Te Anau Gym "521" Monday - Friday 8am - 8pm** See Kerri at Reception on Check In for directions and code.
For more info, go to: www.radfordsonthelake.co.nz
News for Chalet Queenstown and the Historic Stone House:
For more info, visit: www.chaletqueenstown.co.nz
Queenstown Wine Trail - new 2016 Mercedes Valente.
The newest addition to the fleet is a brand new 2016 Mercedes Valente – it can seat up to 6 passengers. Perfect for our private tour market! Queenstown Wine Trail has the newest fleet of vehicles
in Queenstown and is the original wine tour company (23 years!)
NEW: Ignition Self Drive Adventures - Queenstown
Ignition Self Drive Adventures offer luxury car hire in the Queenstown area. We specialise in high end sports cars and have luxury 5 seater options available. We are offering the chance to experience driving amazing vehicles on some of the best roads, featuring some of the best scenery in the world. You will not find cars of our standard anywhere else in the South Island.
This is the first winter that Ski the Tasman is operating as a product sold through trade. Ski the Southern Hemisphere's longest Glacier - with spectacular views of Mt Cook.
Click here to read all about it! The season to experience this fantastic product is at least till the end of September!
Queenstown Wine Trail's Wine & Food Sampler tour is now running all year round and is
proving to be one of most popular tours.
Let us deliver an unforgettable taste of wild sophistication in the heart of the Central Otago’s wine region. This afternoon tour lets you experience quality wine and food, with wine barrel cooked tasting dishes including both traditional and wild foods. Your lunch at Wild Earth is expertly matched with the best of their wines on offer. The wine tour then takes you back through the scenic Kawarau Gorge taking in the wonderful views of mighty Kawarau River before arriving at New Zealand’s largest underground wine cave where you will hear lots of wine stories whilst savouring premium wine. Your afternoon is complete after a delicious cheese tasting at Gibbston Valley.
Click here for more info on Queenstown Wine Trail.
Browns Ski Shop continues to ensure that it has great functional and good looking rental clothing for their guests. This year much of the rental clothing is all brand new. It is made by Karbon – uniform providers to the NZ Olympic Ski Team. Their gear is also laundered and re-proofed after every rental. The sizes available range from XXS to 5XL, so everyone can be sure to be warm, dry and looking good on the slopes.
Click here for more info on Browns Ski Shop.
August 2016: Welcome Rock Trails' adventure with Pink Bike. (Garston - Southland)
Pink Bike is one of the world's largest online communities/blogs for the latest in cycling and mountain biking news, freeride videos, photos, events and more.
They came for a mountain bike adventure at Welcome Rock Trails.
Click to view their amazing photos:
New package: Tussock Country Glamping at Welcome Rock Trails.
Glamping at Welcome Rock Trails offers an overnight trip with a difference, this is a unique luxury camping experience. Close to nature with all the functional benefits of a hotel and the nostalgia of a campsite. This is glamorous camping “glamping” in a spacious yurt style Lotus Belle Tent.
A comfortable bathroom is provided.
The rates sheet has all the detailed information. If you need a password to the rates page, please email: firstname.lastname@example.org
Check out the new Radfords on the Lake video - it provides a good overview of this lovely 5 star Qualmark accommodation in Te Anau, Fiordland. Note that all units are now refurbished.
Vertigo Bikes Gravity Shuttle - Queenstown - getting ready for summer!
Here’s a taste of summer to come on the trails Vertigo uses for their renowned ride, The Gravity Shuttle. Not a new product for advanced riders, but one of the most popular for sure!
Ulva's Guided Walks (Stewart Island) attends British Bird Fair for the 7th time!
Matt Jones (guide Ulva's Guided Walks) has been at the British Bird Fair – 19th to 21st August 2016, last weekend. There was really good interest with a bookings coming already. Over 20,000 people so far passing the NZ stand with other NZ Birding Network members.
Welcome Rock Trails - Garston - Southland in the media
Welcome Rock Trails features in latest "Life & Leisure Magazine" (NZ's Magazine of the year!). Click here to read the article!
May 2016: NEW PRODUCT: Ski the Tasman (by Alpine Guides, the same operator as Mt Cook Glacier Helihike).
This fantastic product is now being sold through inbound and wholesale channels. A totally unique experience; with your qualified mountain guide and a small group of adventurous skiers you will ski the 2 longest runs in the Southern Hemisphere outside Antarctica – between 8 to 10 km each.
3 new products for High Country Horses (Glenorchy - Queenstown)
AROUND THE MOUNTAIN
(2 days/1 night) NZ$ 675.00 per person
Includes all transfers from Queenstown, meals, accommodation, extra gear, horses and guide.
We can also offer up to a 4 DAY/3 NIGHT ride for those that wish to extend their experience. This is charge at 550.00 per extra day up to four days. We have up to 100,000 acres of pristine country to ride on, in the most beautiful part of New Zealand.
MOUNTAIN HIGH, RIVER DEEP (Full Day Ride - 5-6 hours riding time) NZ$375.00 per person
Includes all transfers from Queenstown, Extra gear, guide, horse and a packed lunch.
ISENDGAURD - LORD OF THE RINGS (1.5 hours riding time) Ex Queenstown NZ$195.00 per adult, NZ$185.00 per child Max weight 100kg
Includes all transfers from Queenstown, guide, and horse.
Chalet Queenstown wins Trivago Top Hotel Award
Get a natural high on your next holiday – perched in the most beautiful mountainous locations in the world, these accommodation options are set in stunning natural surrounds and offer views from alpine peaks to tropical rainforests and desert landscapes.
They’re perfect for outdoorsy types who love a good hike, frolicking in green pastures, or alternatively, an epic cable car ride. You read that right – each hotel is within reach of a gondola so you can smooth-sail over plunging valleys and mountain slopes. (It’s definitely not for vertigo-sufferers!)
May 2016: Radfords on the Lake - 5 Star Te Anau Accommodation. NEWS:
Live Webcam on website
We have recently had a webcam installed and this live streams to our website home page so anyone can see what is happening on Lake Te Anau from our complex. Check it out on www.radfordsonthelake.co.nz
We have also had a drone video taken of the complex check it out on our home page.
Tourism Operator of the Year Award
Radfords on the Lake wasawarded the AWS Legal Tourism Operator of the Year 2015 award by Destination Fiordland.
Radfords on the LakeTrip Advisor Accolades:
2015 Certificate of Excellence
2015 Hall of Fame
Greenleaders Silver Award
All Studios have now been completely refurbished! For more info, visit www.radfordsonthelake.co.nz
Arrowfield Apartments - Arrowtown - basking in autumn colours...
Queenstown Wine Trail News for winter 2016
Join Queenstown's original wine tour company for wine tasting in New Zealand's foremost wine regions, Queenstown and Central Otago. Relaxed, friendly small group tours with knowledgeable local guides
We are now offering two daily Wine Tour options all year round:
Half Day Tours –offering tours either with wine and food match or without winery lunch included. Both tours include full wine presentations and tastings.
For more information on Queenstown Wine Trail, click here.
NEW Kids' bikes for Vertigo Bikes - Queenstown
Vertigo Bikes now have Norco Kids bikes with full suspension & hydraulic brakes. They have bikes with 16”, 20” & 24” wheels, so they fit kids from 5 years upwards.
For more info, go to: www.vertigobikes.co.nz