Smartourism News

Attention inbound operators and wholesalers!

The rates to 2020/2021 for the Smartourism members can be found on the RATES page. Click on the RATES button to the right to go the rates page. If you require the password, please email

May 2019:

New product: Hop On Beer Tours - Queenstown

Join Hop on Beer Tours and enjoy a half day out and around Queenstown like no other! 

Get picked up around 11:50am and take a trip outside of Queenstown’s CBD to try award-winning local beers in our up and coming craft beer scene. This fully guided tour will take you past historic Arrowtown before going through the scenic Gibbston Valley and heading back towards Queenstown passing the beautiful shores of Lake Wakatipu. 

Click here for more info on Hop on Beer Tours.

News February 2019

Ignition Self Drive Adventures - Queenstown - achieves Qualmark Silver Rating under the Sustainable Tourism Business criteria.

This award is evidence that Ignition Self Drive Adventures are focused on protecting what makes New Zealand unique and special.  They are committed to protecting our beautiful environment, enhancing connections with our local communities, whilst also delivering a quality, safe experience for all visitors.

For more information on Ignition and their fantastic luxury packages, click here.

Remarkable Scenic Tours now Qualmark Silver + new luxury 13-seater

Remarkables Scenic Tours offers half day and full day tours in the Queenstown/Wanaka area. Wayne, Kathy and their team are very happy with their new Qualmark Silver rating. 

They have also recently added a brand new luxury vehicle to their fleet: a 13-seater Volkswagen Crafter with leather seats and interactive TV monitor.

For more info on Remarkable Scenic Tours, click here.

Ski the Tasman 2019 rates available on the Rates Page

New Zealand's most spectacular ski product: Ski the Tasman, the Southern Hemisphere's longest glacier. Fly up by Ski Plane and land at the top of the Tasman Glacier. Then ski down with a professional guide and repeat. 

Operates only in winter. 

Click here for more info on this unique product, and for the 2019 RATES click here If you need the password to the Rates page, email: .

Queenstown Wine Trail's new Wine Hopper Bus proving popular this summer!


Hop on and off at iconic Queenstown wineries and enjoy the best 9 wineries of the Gibbston wine region at your own pace with an all day ticket on the Wine Hopper Bus


We have new wrist bands for our “Wine Hopper Bus” clients to be identified as they roam around our wine region experiencing our stunning Pinot Noir!

For more info, click here.


Browns Ski Shop - Queenstown 
Are you interested in a early bird campaign?


If you’d like to offer an early bird deal to your clients, contact us & see if collectively we can come up with something that will work for you and us. 



Contact Ant Casey now for more details:


For more info on Browns Ski Shop, click here. 

News November 2018

New product: Eco Villa | Boutique Hotel | Christchurch


Eco Villa is a beautifully restored boutique hotel and has 8 individually crafted rooms, 4 with ensuite bathrooms, 4 with shared facilities.  You'll have access to a fully equipped shared kitchen, dining area, lounge, edible garden and outdoor baths!  


They aim to create a social environment where you can meet like-minded travellers or you can relax in the comfort of your own room. 

Click here to read more about Eco Villa.

Nov 2018: New video for Welcome Rock Trails - Garston (45 mins south of Queenstown) & Qualmark Silver

Check out this great new video above showcasing the beauty of Welcome Rock Trails; guided walks, accommodation packages and 4WD trips on a private High Country Station.

Welcome Rock Trails has also just received its Qualmark Silver accreditation. Well done!

Click here for more info on Welcome Rock Trails.

Family Adventures - Queenstown - Time change afternoon trip.


Notice: afternoon rafting trip now departing at 1.30pm instead of 1.45pm.

This half-day rafting trip (with morning & afternoon departures) is the only company that takes kids from the age of 3! History, stunning scenery and lots of fun!


Click here for more info on Family Adventures!

Vertigo Bikes - Queenstown

New front and full-suspension e-bikes for hire!

These bikes are beyond fun and the grin factor goes off the scale with just how much further and faster you can go but still enjoy the descents!  Get yourself out to 7 Mile, Moke Lake, Coronet Peak or do laps of the Queenstown Bike Park without the queues for the gondola!

NOTE: Vertigo are no longer offering the Queenstown Mountain Bike School (new compliances have made it untenable).

Click here for more info on Vertigo Bikes - Queenstown

Brown's Ski Shop (Queenstown) team member wins NZ Hard Goods Sales Person of the Year.


Tyler Kitchin, of Browns Ski Shop, recently won the "Hard Goods Sales Person of the Year", as voted for by the New Zealand Snow Industry Federation. 

Click here for info on Queenstown's iconic ski shop (gear hire).

Introducing: Kathy and Wayne Hansen - Remarkable Scenic Tours - Queenstown

Wayne & Kathy have travelled the world extensively and shared many experiences. 

They designed Remarkable Scenic tours to embrace all the things they loved about travel – sharing local knowledge, mesmerising stories, surprise locations, fantastic views, and a sense of having just spent one of the best days ever with a group of your friends. 


Together they make an amazing team and have built a unique tourism business that concentrates on Arrowtown and Wanaka.  They both receive great reviews and it’s easy to see when you read them they both really enjoy what they do. In November they will add a new larger 2018 Crafter VW van to their fleet of 3 vehicles to make their guest experience even more enjoyable and memorable.


Kathy is the happy-go-lucky Aussie gal that married the Kiwi lad and promptly fell in love with New Zealand too. Her devotion to skiing, track walking and nature's beauty drew her to the charms of Queenstown, where she and Wayne and their two children now call Home.


Wayne is a good Kiwi lad, born and bred in the South Island city of Invercargill. His passion for New Zealand is infectious as he weaves stories and facts on tour. As past President of the Queenstown Photography Club, Wayne understands the magic of capturing history and nature through the eyes and the lens. 

Click here for more info on Remarkables Scenic Tours, half and full day tours exploring the Queenstown and Wanaka areas.

My experience on the Pelorus Mail Boat - Marlborough Sounds

A few weeks ago, I did a famil with the Pelorus Mail Boat (see photos above I took that day). What an amazing day! So much to see as we dropped the mail and supplies off to remote properties in the stunning (much quieter) Pelorus Sound. The mussel farm tour was very interesting, the bushwalk stunning, the dolphins mesmerizing, the gannets surprising (their dive bombing!), the locals and their pets lovely, the history and commentary interesting, the lunch lovely. Overall: a fantastic 5 star day - I highly recommend it! It's is one of those unique, true NZ and off the beaten track experiences. Owner-operated, personal and a great new boat!

For more info on the Pelorus Mail Boat Cruises, click here.

Heli Picnic Adventure - A spectacular new package by Ignition Self Drive (Queenstown)

Ignition Self Drive, leaders in luxury car rental, have developed a new package: 


Take the picturesque drive in one of our luxury vehicles from Queenstown along the shores of Lake Wakatipu to the village of Glenorchy.   On arrival in Glenorchy, you will join a 20-minute breathtaking scenic helicopter flight over the crystal-clear blue waters of Lake Wakatipu taking in the views over Paradise, Mt. Earnslaw Glacier, Middle Earth braided rivers and the Glenorchy township. Set down upon one of the surrounding mountain tops for your own private picnic, where you can relax and enjoy the stunning alpine vistas that surround Glenorchy and Lake Wakatipu. (Upgrades - Car hire duration and helicopter flight itinerary options are available for this package, please contact us for more details.)

Click here for more info on Ignition Self Drive's new packages.


Radfords on Lake - Te Anau - New bikes for guests' use

Above a lovely new photo of the award-winning Radfords on the Lake team! They are committed to the new TIA Sustainability initiative.  

New bikes available for guests' use - great for a ride from Te Anau to Manapouri on the new Lake 2 Lake cycle trail!

Click here for more info on Radfords on the Lake (5 star Gold Qualmark) - accommodation Te Anau.

NEW PRODUCT: Wanaka Water Taxi & Explorer 4x4  

Wanaka Water Taxi & Wanaka 4x4 Explorer offer spectacular boat trips to Mou Waho Island on Lake Wanaka and 4x4 trips to a remote high country station only accessible by boat.

Click here for the trip options.

Pure Glenorchy Lord of the Rings Tours' new owners; introducing Kate Cruickshank and Joel Lamason

Kate and Joel moved to Queenstown 6 years ago, to mountain bike , ski & snowboard and immediately fell in love with the raw energy of the area.

They absolutely love to show off the breathtaking beauty of Glenorchy and its surrounding natural areas to visitors. And of course, all of the Lord Of The Rings film Locations!

After many years in the tourism and hospitality industry, Kate and Joel know the importance of customer satisfaction and good old fashioned service, taking pride in each and every trip. Their team does their best to ensure all guests leave with the sense of awe they felt, the first time we experienced the wonder of Glenorchy.

For more info on Pure Glenorchy Lord of the Rings Tours, Queenstown, click here.


Queenstown Wine Trail's NEW PRODUCT: Wine Hopper Bus - Gibbston Valley - Queenstown

The new Wine Hopper Bus is an affordable and flexible option for customers wanting to create their own wine tour. Hop-on and hop-off at any of our Gibbston stops. Departures from Queenstown. From $79pp


Click here for more info on the Wine Hopper Bus.

New photos for Ti Kouka House - Punakaiki - West Coast

Here's a selection of new photos of Ti Kouka House, the lovely boutique B&B set in a stunning location overlooking the sea and the mountains.

For more info on Ti Kouka House, click here. 

Check out Ulva's Guided Walks' new website: (Stewart Island, NZ)

Cascade Creek Retreat - 5 star Qualmark Gold - plants 500 trees

These trees have been planted along the beautiful 10km-long Brooklands Track, which is part of the farm the off-grid accommodation is located. (near Milton, Dunedin).

Cascade Creek Retreat also has a "plant a tree" programme for guests.

For more info on Cascade Creek Retreat, click here.

NEWS September 2018

September 2018:
Ignition Self Drive launches new packages


Queenstown's Luxury Car Hire company has just launched several fantastic new packages. Go to the bottom of their pages to check out these great experiences.

Click here for more info.

News August 2018

NEW: Remarkable Scenic Tours - Queenstown/Arrowtown/Wanaka

Remarkable Scenic Tours is Queenstown-owned and operated by husband and wife team Wayne and Kathy Hansen. "We've poured a lot of love, care and research into the design of these Queenstown-based tours. By taking only small groups, we offer a fun, informative and comfortable experience."

Click here for tour options.

NEW PRODUCT by Ulva's Guided Walks: Kiwi Spotting at Mamaku Point on Stewart Island 

Ulva's Guided Walks has exclusive rights to operate Kiwi Spotting tours at Mamaku Point Conservation Reserve on Stewart Island. 

New Kiwi Spotting tours are now available from Ulva's Guided Walks to this special area.

The tours are 2-3 hours long and depart half an hour before sunset.

For more info, click here or go to

June 2018 News

Rates to 2020: the new retail and nett rates for the operators are now the RATES page. If you require the password, please email

June 2018: Pure Glenorchy Lord of the Rings Tours receives Certificate of Excellence for 7th year in a row!

Click here for more info on Pure Glenorchy Lord of the Rings Tours - Queenstown

June 2018: Hump Ridge Track (Fiordland National Park) has been shortlisted  by the Department of Conservation to become part of NZ's Great Walks network.


Click here to view the full Department of Conservation article.



Click for more info on the 3 -day guided Hump Ridge Track.

June 2018: Radfords on the Lake - new virtual tours

Radfords on the Lake - Te Anau Fiordland has several new virtual tours on their website, a great way to have a look around this lovely 5* Qualmark Gold accommodation in Te Anau.

Click here for more info on Radfords on the Lake, Te Anau.

May 2018 NEWS

May 2018


Cascade Creek Retreat
A little taste of luxury in a little slice of paradise...


Cascade Creek Retreat is a luxurious 5 Star, eco-friendly, boutique accommodation set on a 2000 hectare award winning working sheep and beef farm in Otago at an exclusive, private and remote location surrounded by native bush. Cascade Creek Retreat is the perfect spot for honeymoons, romantic getaways, family holidays or independent travellers wanting the chance to experience a taste of real NZ. 

Click here for more information on Cascade Creek Retreat. 

March 2018 News

March 2018: Ignition Self Drive Adventures launch new luxury experience: 

The Ultimate Adventure


Ignition Self Drive Adventures have teamed up with great partners Heli Glenorchy and Fiordland Discovery to bring you a spectacular package like no other from Queenstown, New Zealand.


Self Drive in style from Queenstown to Glenorchy in one of our luxury sportscars or SUV’s , with brands such as Lamborghini, Aston Martin, Porsche and Audi, you will take in the breathtaking lakeside drive to Glenorchy, The Gateway to Paradise.

On arrival in Glenorchy you will join a private helicopter flight with Heli Glenorchy and fly over the Southern Alps into the star of Fiordland, Milford Sound. After descending into Milford you will land directly onto the heli-deck of the luxury catamaran, The Fiordland Jewel.


Once onboard enjoy a spectacular 2.5 hour Crayfish Lunch Cruise through the world famous fiord. After lunch your helicopter will return to pick you up directly from the boat where you will fly high over Fiordland before touching down on to a breathtaking ancient Glacier.

On returning to Glenorchy, enjoy the mid-afternoon drive back to Queenstown or further, for the drive of your life!

Join Ignition Self Drive, Heli Glenorchy and Fiordland Discovery for a day like no other.

Whether you are looking for a romantic getaway for two or a group adventure, this day is

hard to beat.

Prices start from NZ $5,500 (for two people) - Includes: Full Day Luxury Sports Car or SUV

Hire, Private return Helicopter Flight from Glenorchy to Milford Sound incl. Glacier Landing. All

Inclusive Cray Fish Lunch Cruise.


Click here for more information on Ignition Self Drive

March 2018: Pelorus Mail Boat (Marlborough Sounds) seeking partnership with coach tour operator 


The new Pelorus Mail Boat, operating from Havelock in the biggest and remotest part of the Marlborough Sounds, is proving a hit with their guests. The ability to stop off in remote locations with no roads and no crowds to enjoy a swim or native bush walk is being enjoyed by all ages and abilities. The addition of the front boarding ramp has allowed great versatility for this but has also made it very easy to board for elderly passengers and those less able.


The bike racks and kayak racks have also opened up opportunities for the more adventurous tourist and allows these explorers to go greater distances and then be picked up for a relaxing return to Havelock.


Now that the vessel has been tried and tested the Pelorus Mail Boat team are keen to set aside one day a week for a partnership with a coach tour operator. The boat has a capacity of 99 with 53 indoor seats, perfect for a full bus load, and a custom tour to suit any schedule can be arranged, from a 2-hour loop to a full day tour with commentary and lunch, which would suit the coach driver's mandatory day off.

For enquiries contact the owner - 

For more information on the Pelorus Mail Boat, click here.

March 2018: Queenstown Wine Trail: new exclusive food & wine match at Gibbston Valley and online availability now on Rezdy


Gibbston Valley Winery’s Head Chef Anthony Gradiska and Chief Winemaker Chris Keys have come up with the perfect food and wine match meal exclusively for Queenstown Wine Trail customers. Clients enjoy this meal on our Wine & Food Tour that departs daily at 12.30pm. 


This half day wine and food experience delivers an unforgettable taste of Central Otago’s wine region, showcasing its superb local produce.  The winery lunch consists of several dishes each perfectly matched with estate wines. An underground wine cave tour & tastings gives you inside information about our great wines and the Central Otago wine industry. Enjoy hand-crafted artisan cheese tasting and presentation in your small group before calling in at one of the regions finest wineries for a final wine tasting. This is a relaxed and leisurely tour amongst picturesque surroundings, ideal for guests who may have a shorter time frame. 


Also, we have recently started using Rezdy Booking software for our booking system. Rezdy integrates with a number of booking system and allows agents to see live availability. If agents already have a Rezdy log in they can request our rates, or we can send them an invitation to access our products through Rezdy.

For more info on Queenstown Wine Trail, click here.

March 2018: Tasman Glacier Helihikes - Mt Cook now a year-round product


Due to the success of the Tasman Glacier Helihikes at Mount Cook, run by Alpine Guides in conjunction with the Helicopter Line, this is now a year round product. The rates can be found on the Rates Page. If you need the password, let me know!

For more info on the Tasman Glacier Heli Hikes at Mt Cook, click here.

Nov/Dec 2017 News

December 2017:

Arrowfield Apartments' new 'virtual inspection', a great way to see the apartments.

Click here to view the video.


For more info on Arrowfield Apartments in Arrowtown, click here.

November 2017:  Pelorus Mail Boat launches new boat!

The iconic Pelorus Mail Boat has recently launched its brand new purpose-built boat for its Mail Boat cruises in the Marlborough Sounds. The boat's total capacity is 99. There are 53 seats inside. (Kids go free!)

Click here for more info on the Pelorus Mail Boat, Marlborough Sounds, South Island NZ

Gibbston Valley in spring!
Gibbston Valley in spring!
Wine & food paired lunch,  solely designed for Queenstown Wine Trail guests
Wine & food paired lunch, solely designed for Queenstown Wine Trail guests

November 2017

Queenstown Wine Trail: Exclusive New Food & Wine match for summer


The famous Gibbston Valley Winery have a new head chef, Anthony Gradiska, who has created an amazing wine & food paired lunch,  solely for Queenstown Wine Trail guests. He has  carefully-selected ingredients that reflect local flavours and expertly-match with their estate  wines. As part of our Wine & Food Tour, guests have a relaxing lunch hour either seated  inside, or in the sunny courtyard. 

For more info visit

November 2017

Welcome Rock Trail's new Exclusive Overnight High Country Experience being launched soon! 
Watch this space for a new overnight experience; Welcome Rock Trail's new accommodation & guided walk package on their high country station. All inclusive guiding, accommodation and meals.

For more info on Welcome Rock Trails, click here.

August 2017 NEWS:

August 2017

Radfords on the Lake (Te Anau, Fiordland) rated Qualmark 5 Star Gold.


Radfords on the Lake, luxury lakeside accommdation have recently had their Qualmark assessment and have been rated Qualmark 5 Star Gold. They are extremely proud of this achievement! They are also number 1 on Tripadvisor of all hotels in Te Anau!

Lambing time on the farm... we offer Farm Tours for guests that wish to book a small personalised tour of our sheep, deer and beef farm.


Click here for more info on Radfords on the Lake.

August 2017

Alpine Guides - Aoraki Mt Cook: new Mt Cook Heli Snowshoeing product a success & busy season for Ski the Tasman.


The snowshoe trips we have run have gone really well. Guests love the trip!
Click here for more info on the Mt Cook Heli Snowshoe trips.

We had a busy run with skiing (Ski the Tasman) in July. Mount Cook has the best snow cover in the country, so all the winter products are in great condition. Much more snow than the Queenstown region :)!
Click here for more info on the Ski the Tasman product!

August 2017

Pelorus Mail Boat - Marlborough Sounds launches new boat and book on 7th Oct 2017.

The new Pelorus Mail Boat is being launched on 7 October 2017 (see images above), along with the launch of the new book "Time and Tide; 100 years Pelorus Mail Boat".

If you'd like to attend the launch, which will be a great networking opportunity as well, please email Jim Bailey or phone: + 64 3 574 1088


For more information on the Pelorus Mail Boat, click here.

August 2017

Queenstown Wine Trail news:

  • Enhanced Original Wine Tour starting 1 Oct
  • New 2017 model 16-seater van 

The new enhanced Original Wine tour is starting 1st October 2017

This new format will include a shared NZ cheese platter and will depart after lunch at 1.30pm.

Original Wine Tour
Take this late departure tour and experience the true flavour of our local pinot noir and other wine varietals at three premium vineyards. Enjoy a guided tour through the vines and into an underground wine cave. We offer a selection of NZ cheeses mid-afternoon which perfectly complements the wine tasting. Craft beer tasting is also an option at this winery. This relaxing tour travels just a short distance from Queenstown allowing plenty of time to unwind and immerse yourself in our picture postcard scenery.

We have also just bought a new 2017 16-seater van. (No photo’s yet as we are waiting for it to be sign written).

QWT is celebrating 25 years of operation this year. Established in 1992 – Queenstown Wine Trail is Queenstown’s original wine tour company. We are a family owned and operated business that has grown alongside the successful and progressive Central Otago Wine industry.


For more info on Queenstown Wine Trail, click here.

August 2017

Pure Glenorchy Scenic Lord of the Rings Tours - Queenstown - experiencing a great winter!

Pure Glenorchy are number 1 on Tripadvisor of all Queenstown Lord of the Rings tours! They are also experiencing a busy winter season with clients loving the spectacular winter setting of the tours.

For more info on Pure Glenorchy Scenic Lord of the Rings Tours, click here!

Lindsey Vonn - training at Coronet Peak and staying at Arrowfield Apartments
Lindsey Vonn - training at Coronet Peak and staying at Arrowfield Apartments

August 2017

Arrowfield Apartments - Arrowtown - hosts US and Swiss national Alpine downhill teams incl. Lindsey Vonn.

Lindsey Vonn is an American World Cup alpine ski racer on the US Ski Team. She has won four World Cup overall championships and a Winter Olympics Gold Medal. The US and Swiss ski teams are staying at Arrowfield Apartments and are here for training at Coronet Peak (Queenstown) as it has the best conditions in the world at this time of year.
They love staying here as it offers many other options such as a game of golf, fishing and cycling.  For more info on Arrowfield Apartments, click here. 

May 2017

NEW PRODUCT: Pelorus Mail Boat

The Marlborough Sounds is a beautiful meandering waterway making up 20% of New Zealand’s coastline. The largest and remotest part is accessed from the beautiful and friendly town of Havelock where the Pelorus Mail Boat has the best job in the world delivering the mail, groceries and essential supplies to the families that live out in this stunning area.
Experience what life is like in these remote areas of the Marlborough Sounds... a unique and authentic experience! Click here for more info on the Pelorus Mail Boat!

Smartourism NEWS April '17

April 2017

Queenstown Wine Trail

  • Two new luxury model vehicles, perfect for private tours or small groups are our latest additions to the fleet: 2015 Holden Commodore SSV V8 – Full leather interior with plenty of leg room for comfort.
    2016 Mercedes Valente – Luxury 7 seater vehicle designed small groups who like to travel in style.
  • A new video promoting the Daily Tours  (see below) has been produced using a drone. Watch till the end to view the surprise visitor checking out the drone! (see below)

Click here for more info on Queenstown Wine Trail's products.

April 2017

New Product for 2017/18 summer: Mount Cook Heli-Snowshoeing (in partnership with Helicopter Line)



- Two scenic helicopter flights in the Mount Cook region
- Incredible mountain, glacier and lake views
- Up to 2 hours snowshoeing on a remote mountain
- Professional and experienced guides and pilots
- All equipment provided (boots, snowshoes, trekking poles, snow gaiters, rain pants and a warm jacket)


Click here for more info on Mount Cook Heli Snowshoeing. 

April 2017

Hump Ridge Track - Fiordland National Park - photo of the season!

The Hump Ridge Track has had a fantastic season - more and more people people are enjoying this fantastic 3-day (guided or unguided) walk.

Click here for more information on the Hump Ridge Track.