Smartourism News

Attention inbound operators and wholesalers!

The rates to 2019 for the Smartourism members can be found on the RATES page. Click on the RATES button to the right to go the rates page. If you require the password, please email

Nov/Dec 2017 News

December 2017:

Arrowfield Apartments' new 'virtual inspection', a great way to see the apartments.

Click here to view the video.


For more info on Arrowfield Apartments in Arrowtown, click here.

November 2017:  Pelorus Mail Boat launches new boat!

The iconic Pelorus Mail Boat has recently launched its brand new purpose-built boat for its Mail Boat cruises in the Marlborough Sounds. The boat's total capacity is 99. There are 53 seats inside. (Kids go free!)

Click here for more info on the Pelorus Mail Boat, Marlborough Sounds, South Island NZ

November 2017

World Expeditions Travel Group Acquires New Zealand’s leading self-guided cycling tour operator Trail Journeys

In a move designed to cement its position as a major player in the New Zealand cycle

scene, Australia’s leading adventure travel specialist, World Expeditions Travel Group has

acquired a majority shareholding in Trail Journeys, one of New Zealand’s best known selfguided

cycle tour operators.

Trail Journeys provides expert advice, a fleet of more than 400 quality bikes for hire,

passengers’ luggage transfer, accommodation and transfer service, as well as storage

services on the Otago Central Rail Trail, the Roxburgh Gorge Trail and on the Clutha Gold


With bases in Clyde and Middlemarch, at either end of New Zealand’s famous Otago Central

Rail Trail, Trail Journeys is well resourced to grow the business as demand for this worldclass

cycling trail continues to increase.

As part of the acquisition, World Expeditions has also become a shareholder in Trail

Journeys Nelson, which offers guided and self-guided cycling tours from its bases in Nelson,

Mapua and Kaiteriteri, paving the way for it to become the leading operator on the Tasman

Great Taste Trail, which is fast emerging as the new “must do” cycle trip in New Zealand.

Read the complete the press release.

For more info on Trail Journeys, click here.

Gibbston Valley in spring!
Gibbston Valley in spring!
Wine & food paired lunch,  solely designed for Queenstown Wine Trail guests
Wine & food paired lunch, solely designed for Queenstown Wine Trail guests

November 2017

Queenstown Wine Trail: Exclusive New Food & Wine match for summer


The famous Gibbston Valley Winery have a new head chef, Anthony Gradiska, who has created an amazing wine & food paired lunch,  solely for Queenstown Wine Trail guests. He has  carefully-selected ingredients that reflect local flavours and expertly-match with their estate  wines. As part of our Wine & Food Tour, guests have a relaxing lunch hour either seated  inside, or in the sunny courtyard. 

For more info visit

November 2017

A few changes to Vertigo Bikes' products
Vertigo Bikes, Queenstown are consolidating some of their products. The changes are: 

  • Mountain Bike School - now only Monday. Thursday and Sundays in the morning only 9am.
  • Bike Taxi - now just 10am everyday
  • Gravity Shuttle - stays the same

To view the updated rates sheet, click here (let me know if you need the password to the rates page)

November 2017

Pure Glenorchy Scenic Lord of the Rings Tours new pics

Pure Glenorchy has recently commissioned a series of stunning new photos for use on websites or promotional material. Check out the delicious morning or afternoon tea (more like lunch!) - a yummy sandwich from a leading Queenstown cafe, for dessert a piece of caramel slice and steaming hot coffee or tea. Something the other tours don't offer!

For more info on the tours, click here.

November 2017

Welcome Rock Trail's new Exclusive Overnight High Country Experience being launched soon! 
Watch this space for a new overnight experience; Welcome Rock Trail's new accommodation & guided walk package on their high country station. All inclusive guiding, accommodation and meals.

For more info on Welcome Rock Trails, click here.

August 2017 NEWS:

August 2017

Radfords on the Lake (Te Anau, Fiordland) rated Qualmark 5 Star Gold.


Radfords on the Lake, luxury lakeside accommdation have recently had their Qualmark assessment and have been rated Qualmark 5 Star Gold. They are extremely proud of this achievement! They are also number 1 on Tripadvisor of all hotels in Te Anau!

Lambing time on the farm... we offer Farm Tours for guests that wish to book a small personalised tour of our sheep, deer and beef farm.


Click here for more info on Radfords on the Lake.

August 2017: lambing time on the farm - join us for a farm tour!
August 2017: lambing time on the farm - join us for a farm tour!

August 2017

Alpine Guides - Aoraki Mt Cook: new Mt Cook Heli Snowshoeing product a success & busy season for Ski the Tasman.


The snowshoe trips we have run have gone really well. Guests love the trip!
Click here for more info on the Mt Cook Heli Snowshoe trips.

We had a busy run with skiing (Ski the Tasman) in July. Mount Cook has the best snow cover in the country, so all the winter products are in great condition. Much more snow than the Queenstown region :)!
Click here for more info on the Ski the Tasman product!

August 2017

Pelorus Mail Boat - Marlborough Sounds launches new boat and book on 7th Oct 2017.

The new Pelorus Mail Boat is being launched on 7 October 2017 (see images above), along with the launch of the new book "Time and Tide; 100 years Pelorus Mail Boat".

If you'd like to attend the launch, which will be a great networking opportunity as well, please email Jim Bailey or phone: + 64 3 574 1088


For more information on the Pelorus Mail Boat, click here.

August 2017

Queenstown Wine Trail news:

  • Enhanced Original Wine Tour starting 1 Oct
  • New 2017 model 16-seater van 

The new enhanced Original Wine tour is starting 1st October 2017

This new format will include a shared NZ cheese platter and will depart after lunch at 1.30pm.

Original Wine Tour
Take this late departure tour and experience the true flavour of our local pinot noir and other wine varietals at three premium vineyards. Enjoy a guided tour through the vines and into an underground wine cave. We offer a selection of NZ cheeses mid-afternoon which perfectly complements the wine tasting. Craft beer tasting is also an option at this winery. This relaxing tour travels just a short distance from Queenstown allowing plenty of time to unwind and immerse yourself in our picture postcard scenery.

We have also just bought a new 2017 16-seater van. (No photo’s yet as we are waiting for it to be sign written).

QWT is celebrating 25 years of operation this year. Established in 1992 – Queenstown Wine Trail is Queenstown’s original wine tour company. We are a family owned and operated business that has grown alongside the successful and progressive Central Otago Wine industry.


For more info on Queenstown Wine Trail, click here.

August 2017

Pure Glenorchy Scenic Lord of the Rings Tours - Queenstown - experiencing a great winter!

Pure Glenorchy are number 1 on Tripadvisor of all Queenstown Lord of the Rings tours! They are also experiencing a busy winter season with clients loving the spectacular winter setting of the tours.

For more info on Pure Glenorchy Scenic Lord of the Rings Tours, click here!

Lindsey Vonn - training at Coronet Peak and staying at Arrowfield Apartments
Lindsey Vonn - training at Coronet Peak and staying at Arrowfield Apartments

August 2017

Arrowfield Apartments - Arrowtown - hosts US and Swiss national Alpine downhill teams incl. Lindsey Vonn.

Lindsey Vonn is an American World Cup alpine ski racer on the US Ski Team. She has won four World Cup overall championships and a Winter Olympics Gold Medal. The US and Swiss ski teams are staying at Arrowfield Apartments and are here for training at Coronet Peak (Queenstown) as it has the best conditions in the world at this time of year.
They love staying here as it offers many other options such as a game of golf, fishing and cycling.  For more info on Arrowfield Apartments, click here.


3-day Roxburgh Clutha Experience
3-day Roxburgh Clutha Experience

August 2017

Trail Journeys launches 2 great new cycle packages on the new Clutha Gold Trail and Roxburgh Gorge Trail and the new Luxury Independent Tour (this package has been selling well through trade).

Click on the pdf's below for more info.


Click here for more info on Trail Journeys.

NEW: 3 Day Roxburgh Clutha Experience
3 Day Roxburgh Clutha Experience 2017-20
Adobe Acrobat Document 370.7 KB
NEW: 4 Day - 3 Night Luxury Independent Cycle Tour
4 Day - 3 Night Luxury Independent Tour
Adobe Acrobat Document 465.6 KB

July/August 2017: New owners for Chalet Queenstown


Chalet Queenstown, the lovely 7-room centrally located boutique B&B has changed ownership as per 10 July. The new owners are Isha and Shashank Narad.


Shashank has completed his Bachelors of Hospitality and Tourism in New Zealand.  He came to Queenstown in 2006 and has worked in several hotels as Food and Beverage Manager, Night Auditor, Front Officer Manager etc. He has wide experience in hospitality industry over the years and knows what it takes to make your client’s stay an enjoyable one.


Isha is from an accounts background and has worked in multinational companies as Finance Executive since 2008. She has completed her Bachelors of Commerce in India.

Click here for more info on Chalet Queesntown.


June 2017

Otago Central Rail Trail is still best 17 years later!


It's 17 years since the Otago Central Rail Trail was officially opened as a cycle trail and it remains as popular as ever, so much so that it's been named as the best in the country for the second year in a row.

The 152km former railway route between Clyde and Middlemarch was named top cycle trail in the New Zealand Transport Agency's annual Favourite Places to Ride competition.


Transport Minister Simon Bridges announced the competition winners in a statement on Wednesday. Click here to read the rest of the article.


Trail Journeys is the largest and longest operating cycle trail company based in Clyde. Click here for more info on Trail Journeys.

May 2017

NEW PRODUCT: Pelorus Mail Boat

The Marlborough Sounds is a beautiful meandering waterway making up 20% of New Zealand’s coastline. The largest and remotest part is accessed from the beautiful and friendly town of Havelock where the Pelorus Mail Boat has the best job in the world delivering the mail, groceries and essential supplies to the families that live out in this stunning area.
Experience what life is like in these remote areas of the Marlborough Sounds... a unique and authentic experience! Click here for more info on the Pelorus Mail Boat!

Smartourism NEWS April '17

April 2017

Queenstown Wine Trail

  • Two new luxury model vehicles, perfect for private tours or small groups are our latest additions to the fleet: 2015 Holden Commodore SSV V8 – Full leather interior with plenty of leg room for comfort.
    2016 Mercedes Valente – Luxury 7 seater vehicle designed small groups who like to travel in style.
  • A new video promoting the Daily Tours  (see below) has been produced using a drone. Watch till the end to view the surprise visitor checking out the drone! (see below)

Click here for more info on Queenstown Wine Trail's products.

April 2017

Welcome Rock Trails - Garston (45 mins south of Queenstown) now Qualmark Endorsed

Welcome Rock Trails are excited about their guided walks and mountain bike trips, and overnight packages now being Qualmark Endorsed/Enviro Bronze!

For the travel trade, Qualmark provides:

  • Independent assurance that your clients will receive quality tourism experiences
  • Validation of insurance and other regulatory requirements
  • Internationally recognised star grades so you know what you're selling
  • Automated updates to quality ratings and categories to keep your inventory relevant
  • Increased customer satisfaction

Click here for more info on Welcome Rock Trails!

April 2017

New Product for 2017/18 summer: Mount Cook Heli-Snowshoeing (in partnership with Helicopter Line)



- Two scenic helicopter flights in the Mount Cook region
- Incredible mountain, glacier and lake views
- Up to 2 hours snowshoeing on a remote mountain
- Professional and experienced guides and pilots
- All equipment provided (boots, snowshoes, trekking poles, snow gaiters, rain pants and a warm jacket)


Click here for more info on Mount Cook Heli Snowshoeing. 

April 2017

Hump Ridge Track - Fiordland National Park - photo of the season!

The Hump Ridge Track has had a fantastic season - more and more people people are enjoying this fantastic 3-day (guided or unguided) walk.

Click here for more information on the Hump Ridge Track.

Shayne O'Connor (Trail Journeys) and Jason Dunds (Getaway Show)
Shayne O'Connor (Trail Journeys) and Jason Dunds (Getaway Show)

April 2017

Trail Journeys - Central Otago - on Australian Getaway Travel Show & a new trade product


The Australian Getaway Travel Show filmed Trail Journeys' Clutha Gold Trail in April 2017 with Shayne. The show will air on Australian TV this year. 


NEW Trade Product: 3-day package for the combined Roxburgh Gorge and Clutha Gold Trails. 


Click here for more info on Trail Journeys.

April 2017

Radfords on the Lake - Te Anau - achieves 5 Star Qualmark Gold


Award-winning (and number 1 on Tripadvisor) Radford on the Lake are very happy with their new Qualmark 5 Star /Enviro Gold.


Also new is a nice little touch of NZ handcrafted chocolates that they add to guests rooms if they are celebrating a special occasion - agents just need to let them know when making the booking and these will be in the room.

Click here for more info on Radfords on the Lake.

Driftwood Retreat & Eco-tours - Sunset over the Wairau Lagoon
Driftwood Retreat & Eco-tours - Sunset over the Wairau Lagoon

April 2017

Strong season for Driftwood Retreat & Eco-Tours - near Blenheim, Marlborough


Driftwood Retreat & Eco-tours has enjoyed a strong season. Above a stunning photo of one of the fabulous kayaking tours on offer.

Click here for more info on Driftwood Retreat & Eco-Tours.

New Tussock Country Glamping tent at Knobs Flat/Fiordland National Park
New Tussock Country Glamping tent at Knobs Flat/Fiordland National Park

April 2016

New custom-designed glamping tents for Tussock Country Glamping (Southland)


Tussock Country Glamping have designed their own glamping tents. These new tents are more suitable for the Southland weather; they are one piece so the elements cannot get in. They are also quicker to erect and are made in New Zealand (Nelson) with very heavy duty canvas. 

Click here for more info on Tussock Country Glamping.

Tobins Track, Arrowtown
Tobins Track, Arrowtown

Stay at Arrowfield Apartments (Arrowtown) and enjoy great walks around Arrowtown!

Stay at Arrowfield Apartments for a few days and enjoy the many fantastic walking tracks around Arrowtown. From easy walks along the Arrow River to longer uphill walks with fantastic views - see photo above of Tobins Track.

Click here for more info on Arrowfield Apartments.


Smartourism NEWS February 2017

February 2017

Totally Tourism Limited purchases 50% of Alpine Guides (Aoraki) Ltd. (Mt Cook Glacier Helihike)

Totally Tourism Limited (TTL) is part of the “Skyline Group” and a leading NZ company in the tourism industry. Alpine Guides already had a significant working
relationship with TTL through our partnership in the Mount Cook Glacier Helihike. The operation has worked very well to date and together with The Helicopter Line staff we have a great working team.

We have also had a very long association with The Helicopter Line (owned by TTL) with our winter operations. Mount Cook Heliski has a 20-year concession held
jointly between THL and Alpine Guides. At Methven Heliski (operated by Alpine Guides), THL has supplied aircraft for the past 30 years.

This change in ownership is a logical fit for both businesses and we look forward to a successful future.


For more information , click here to go to the Mount Cook Heliski Page.

February 2017

Ignition Self Drive introduces a Lamborghini Gallardo Spyder and Audi Q7 to their fleet (Queenstown)


Our Lamborghini Gallardo spyder gives our clients another convertible option and is the first super car in our fleet. It attracts a lot of attention and has had our clients smiling from ear to ear. We have also added an Audi Q7 which gives another luxury option for families or those travelling with a large amount of luggage. The Q7 is high in the comfort stakes and is perfect for touring the country.


For more information and to view the other luxury cars, go to the Ignition Self Drive page.

February 2017

New product: Glamping at Welcome Rock (Garston, 45 mins south of Queenstown)

Two Southland operators; Welcome Rock Trails and Tussock Country Glamping have joined forces in a great new package: Glamping at Welcome Rock. It includes a fully guided walk to the glamping tent on the Welcome Rock Trail and all meals are provided. It's set on a private high country station, so totally private and safe.

Click here to the Welcome Rock Trails page for more info.

Roxburgh Gorge Cycle Trail with Clutha River
Roxburgh Gorge Cycle Trail with Clutha River

February 2017

Trail Journeys to attend TRENZ 2017 (Central Otago)

Alana Rabette, Trail Journeys' Marketing Manager will attend TRENZ this year and would love to catch up with wholesalers, inbound operators and Tourism New Zealand staff to update you on Trail Journeys' new products.


Trail Journeys is one of New Zealand's most established cycle trail operators offering guided tours. Trail Journeys offers 1 day and multi day packages on the new Roxburgh Gorge Trail.

For more info, go the the Trail Journeys page.

February 2017

New 'Mad River' canoes for Driftwood Retreat and Eco-Tours clients (near Blenheim, Marborough)


Driftwood Eco-tours now have ‘Mad River’ canoes available for our tours as well as stable double and single kayaks. Canoes are great for families wanting to have fun and learn while on the river.

Click here for more info on Driftwood Eco-tours in Marlborough, South Island (near Blenheim)

February 2017

SHPG Ice Driving filling up fast for this winter (near Wanaka)


The Premium Ice Driving experience that started a couple of years ago at the Southern Hemisphere Proving Grounds between Wanaka and Queenstown has proven to be a huge success. There are only a few spots left for the July/August 2017 season.

If you have clients (C&I market or small groups) who are interested in this unique product (yes, really unique; it's the only place in the southern hemisphere where you can learn how to drive on snow and ice!), don't hesitate to contact Steve Gould soon!


For more info, click here to go to the Ice Driving page!

Jude McMillan from Chalet Queenstown took this photo of Lake Alta (Remarkables Mountains) during a walk.
Jude McMillan from Chalet Queenstown took this photo of Lake Alta (Remarkables Mountains) during a walk.

Smartourism news December 2016

Smartourism NEWS Dec 2016

Dec 2016
NEW: Radfords' guests have unlimited gym use!

Any guests staying at Radfords on the Lake can enjoy unlimited gym use on us at the local Te Anau Gym "521" Monday - Friday 8am - 8pm** See Kerri at Reception on Check In for directions and code.
For more info, go to:


Dec 2016

News for Chalet Queenstown and the Historic Stone House:

  • John Oaten has joined the team, formerly of Matakauri Lodge. 
  • Chalet Queenstown: new dining room furniture and new balcony furniture
  • Chalet Queenstown is Trivago 2017 Top Hotel Winner
  • 9.3  for the Historic Stone House
  • 9.5 rating for Chalet Queenstown

For more info, visit:

Dec 2016

Queenstown Wine Trail - new 2016 Mercedes Valente.

The newest addition to the fleet is a brand new 2016 Mercedes Valente – it can seat up to 6 passengers. Perfect for our private tour market! Queenstown Wine Trail has the newest fleet of vehicles in Queenstown and is the original wine tour company (23 years!)

2016 NEWS

October 2016
NEW: Ignition Self Drive Adventures - Queenstown

Ignition Self Drive Adventures offer luxury car hire in the Queenstown area. We specialise in high end sports cars and have luxury 5 seater options available. We are offering the chance to experience driving amazing vehicles on some of the best roads, featuring some of the best scenery in the world. You will not find cars of our standard anywhere else in the South Island.

Click here for more information on the cars we have available for hire.

Smartourism News September 2016

Ski the Tasman - Arguably the most spectacular ski experience in the Southern Hemisphere!

This is the first winter that Ski the Tasman is operating as a product sold through trade. Ski the Southern Hemisphere's longest Glacier - with spectacular views of Mt Cook.

Click here to read all about it! The season to experience this fantastic product is at least till the end of September!

Here is an image of the Oak Stave Tasting platter that our clients get on our Wine & Food Sampler Tour. 5 tasty dishes that are matched with 5 Wild Earth wines.
Here is an image of the Oak Stave Tasting platter that our clients get on our Wine & Food Sampler Tour. 5 tasty dishes that are matched with 5 Wild Earth wines.

Queenstown Wine Trail's Wine & Food Sampler tour is now running all year round and is proving to be one of most popular tours.

Let us deliver an unforgettable taste of wild sophistication in the heart of the Central Otago’s wine region. This afternoon tour lets you experience quality wine and food, with wine barrel cooked tasting dishes including both traditional and wild foods. Your lunch at Wild Earth is expertly matched with the best of their wines on offer. The wine tour then takes you back through the scenic Kawarau Gorge taking in the wonderful views of mighty Kawarau River before arriving at New Zealand’s largest underground wine cave where you will hear lots of wine stories whilst savouring premium wine. Your afternoon is complete after a delicious cheese tasting at Gibbston Valley.
Click here for more info on Queenstown Wine Trail.

Browns Ski Shop's high quality ski rental gear

Browns Ski Shop continues to ensure that it has great functional and good looking rental clothing for their guests.  This year much of the rental clothing is all brand new.  It is made by Karbon – uniform providers to the NZ Olympic Ski Team.  Their gear is also laundered and re-proofed after every rental.  The sizes available range from XXS to 5XL, so everyone can be sure to be warm, dry and looking good on the slopes.

Click here for more info on Browns Ski Shop.

August 2016: Welcome Rock Trails' adventure with Pink Bike. (Garston - Southland)


Pink Bike is one of the world's largest online communities/blogs for the latest in cycling and mountain biking news, freeride videos, photos, events and more.

They came for a mountain bike adventure at Welcome Rock Trails.

Click to view their amazing photos:

Click here for more information on Welcome Rock Trails, guided walks and fantastic high country accommodation packages.

New package: Tussock Country Glamping at Welcome Rock Trails.


Glamping at Welcome Rock Trails offers an overnight trip with a difference, this is a unique luxury camping experience. Close to nature with all the functional benefits of a hotel and the nostalgia of a campsite. This is glamorous camping “glamping” in a spacious yurt style Lotus Belle Tent.

A comfortable bathroom is provided.

For more detailed information, click here.

The rates sheet has all the detailed information. If you need a password to the rates page, please email:


Aug 2016: Explore the Otago Central Rail Trail with Trail Journeys!

With Spring just around the corner here is a photo of what people can expect to see over the coming months.  Beautiful snow capped mountains, amazing scenery as well as some cute lambs out there on the trail. The weather has been perfect lately for cycling so a great time to get out there and explore the Rail Trail and Central Otago.

For more info, click here.

Check out the new Radfords on the Lake video - it provides a good overview of this lovely 5 star Qualmark accommodation in Te Anau, Fiordland. Note that all units are now refurbished.

For more info on Radfords on the Lake, click here.

Vertigo Bikes Gravity Shuttle - Queenstown - getting ready for summer!

Here’s a taste of summer to come on the trails Vertigo uses for their renowned ride, The Gravity Shuttle.  Not a new product for advanced riders, but one of the most popular for sure!

Click here to check out the Vertigo Bike options.

Matt Jones
Matt Jones

Ulva's Guided Walks (Stewart Island) attends British Bird Fair for the 7th time!


Matt  Jones (guide Ulva's Guided Walks) has been at the British Bird Fair – 19th to 21st August 2016, last weekend.  There was really good interest with a bookings coming already.  Over 20,000 people so far passing the NZ stand with other NZ Birding Network members.


Click here for more information on Ulva's Guided Walks on Stewart Island and Ulva Island Bird Sanctuary.


Smartourism NEWS May 2016

May 2016

Welcome Rock Trails - Garston - Southland in the media


Welcome Rock Trails features in latest "Life & Leisure Magazine" (NZ's Magazine of the year!). Click here to read the article!


Click here for more info on Welcome Rock Trails, guided walks, packages & mountain bike trail on private land.


May 2016: NEW PRODUCT: Ski the Tasman (by Alpine Guides, the same operator as Mt Cook Glacier Helihike).

This fantastic product is now being sold through inbound and wholesale channels. A totally unique experience; with your qualified mountain guide and a small group of adventurous skiers you will ski the 2 longest runs in the Southern Hemisphere outside Antarctica – between 8 to 10 km each.

Click here to read all about 'Ski the Tasman'!

May 2016

3 new products for High Country Horses (Glenorchy - Queenstown)


(2  days/1 night)  NZ$ 675.00 per person
Includes all transfers from Queenstown, meals, accommodation, extra gear, horses and guide.
We can also offer up to a 4 DAY/3 NIGHT ride for those that wish to extend their experience. This is charge at 550.00 per extra day up to four days.  We have up to 100,000 acres of pristine country to ride on, in the most beautiful part of New Zealand.  


MOUNTAIN HIGH, RIVER DEEP (Full Day Ride -  5-6 hours riding time)  NZ$375.00 per person
Includes all transfers from Queenstown, Extra gear, guide, horse and a packed lunch. 

ISENDGAURD -  LORD OF THE RINGS (1.5 hours riding time) Ex Queenstown NZ$195.00 per adult, NZ$185.00 per child Max weight 100kg
Includes all transfers from Queenstown, guide, and horse.


Click here for more detailed information. 

trivago Top Hotel award

Chalet Queenstown wins Trivago Top Hotel Award

Get a natural high on your next holiday – perched in the most beautiful mountainous locations in the world, these accommodation options are set in stunning natural surrounds and offer views from alpine peaks to tropical rainforests and desert landscapes.

They’re perfect for outdoorsy types who love a good hike, frolicking in green pastures, or alternatively, an epic cable car ride. You read that right – each hotel is within reach of a gondola so you can smooth-sail over plunging valleys and mountain slopes. (It’s definitely not for vertigo-sufferers!)

Click here to view the complete article.

For more information on Chalet Queenstown, click here.

May 2016: New Product by Trail Journeys: Otago Central Rail Trail: 4 Day– 3 Night Luxury Independent Tour Total minimum cycling distance 150km

This independent cycle adventure is a 4 day/3 night tour on the Otago Central Railtrail. You will cycle 3.5 to 4.5 hours per day on a vehicle free trail with an easy gradient. Reward yourself after a days cycling each night in lovely double/twin share luxury accommodation where you can sit back, relax and reflect on the days ride. You will pass through some amazing scenery whilst riding over viaducts, through tunnels and experiencing wonderful cuisine and meeting colourful local people. Adding to your Railtrail experience is a guided tour through the historic goldmining township of Naseby where you will also try your hand at curling which is always a bit of a laugh and great fun. Finish off this wonderful tour with a train ride to Dunedin through the spectacular and scenic Taieri Gorge.

Click to download the new Luxury Independent Cycle Tour flyer
2016 4 Day - 3 Night Luxury Independent
Adobe Acrobat Document 327.0 KB

May 2016: Radfords on the Lake - 5 Star Te Anau Accommodation. NEWS:


Live Webcam on website

We have recently had a webcam installed and this live streams to our website home page so anyone can see what is happening on Lake Te Anau from our complex. Check it out on


Drone Video

We have also had a drone video taken of the complex check it out on our home page.


Tourism Operator of the Year Award

Radfords on the Lake wasawarded the AWS Legal Tourism Operator of the Year 2015 award by Destination Fiordland. 


Radfords on the LakeTrip Advisor Accolades:
2015 Certificate of Excellence
2015 Hall of Fame
Greenleaders Silver Award
All Studios have now been completely refurbished! For more info, visit

May 2016

Arrowfield Apartments - Arrowtown - basking in autumn colours...

For more info, click here.

Queenstown Wine Trail News for winter 2016
Join Queenstown's original wine tour company for wine tasting in New Zealand's foremost wine regions, Queenstown and Central Otago. Relaxed, friendly small group tours with knowledgeable local guides
We are now offering two daily Wine Tour options all year round:
Half Day Tours –offering tours either with wine and food match or without winery lunch included. Both tours include full wine presentations and tastings.
For more information on Queenstown Wine Trail, click here.


Ted on his new bike (Ted is Tim's son - Tim is one of the Vertigo Bikes directors)
Ted on his new bike (Ted is Tim's son - Tim is one of the Vertigo Bikes directors)

NEW Kids' bikes for Vertigo Bikes - Queenstown


Vertigo Bikes now have Norco Kids bikes with full suspension & hydraulic brakes.  They have bikes with 16”, 20” & 24” wheels, so they fit kids from 5 years upwards.

For more info, go to:

May 2016: Browns Ski Shop – Queenstown:
NEW Carbon rental clothing

Browns Ski Shop is getting about 50 sets of brand new Carbon (as previously worn by the NZ Olympic Ski Team) rental clothing for the season.  Actually that is quite exciting!

Click here for more info on Browns Ski Shop - ski, snowboard, clothing etc. rental - the best!

2015 News

December 2015: IMPORTANT: Product Changes for Trail Journeys - Central Otago

Trail Journeys have done a major product review. There are many changes, mainly to names of packages but also some rate changes, new tours and changed or cancelled product.

We no longer have a trade manual and all the tours will be listed independently on our Trade Section on our website which I am updating at the moment. If you are an agent, contact if you have not got an access number for this page and we can set them up with one.

The changed products &  rates can be accessed on the RATES page. If you need the password, please email

The product changes are in brief:
•    We have deleted the 5 day guided wine tour and are offering an option of a local wine tour run by Trail journeys in the tours which allow time to participate.
•    We have deleted the Wedderburn to Dunedin tour.
•    After this season the 4 day guided Mountains to Sea tour will revert back to a 5 day option the same as previous years
•    The 1 day Roxburgh Tour is now called The 1 day Roxburgh Gorge Taster
•    We have added another 1 day Roxburgh Gorge Tour called the Explorer
•    There is a new Roxburgh Trails package called the 3 Day Roxburgh/Clutha Experience
•    We have added a 3 day OCRT Experience independent tour
•    We have added a 4 day Luxury tour as well and are excited about this one.
•    2 day quickstop is now Omakau – Hyde highlights tour
•    The 2 day Wedderburn to Clyde tour is now the Wedderburn/Clyde Trailblazer
•    We also have a 4 day 3 trail experience taking in OCRT and the 2 Roxnburgh Trails.

All of the above plus the 1 day taste the trail packages are on the website trade access.

For more information on Trail Journeys, click here.

New van for Family Adventures - Queenstown

Family Adventures has upgraded their transport fleet with a new 4x4 Toyota Hiace van to make the journey into the amazing Skippers Canyon even more comfortable.  Their professional drivers will bring your guests along this historic road to the start of the rafting trip, while they focus on the astounding views and taking once in a lifetime photos.
For more info on Family Adventures rafting trips, click here!

December 2015: Radfords on the Lake – “Winners of the Fiordland Tourism Operator of the Year 2015”
Long-time locals Kerri and Steve James own and operate Radfords on the Lake which offers luxurious accommodation on the lakefront with stunning views of Lake Te Anau.  Over the years Kerri & Steve have worked hard to maintain a high standard which is reflected in the numerous national accolades they have received.  Over the last 12 months they have rebranded from Radfords Lakeview Motel to Radfords on the Lake and Kerri & Steve continue to manage the business and are great host’s ensuring guests have a wonderful and memorable Fiordland experience.  Kerri has recently completed a marketing boot camp and works hard at building relationships with inbound operators, activity providers and other tourism businesses.
Click here for more info on Radfords on the Lake - Te Anau - Fiordland.